RAIN Group Sales Blog

Your source for sales advice, tips, research, and insights to unleash sales potential.
Complimentary Webinar: 20 Sales Tips in 20 Minutes for 2020
Complimentary Webinar: 20 Sales Tips in 20 Minutes for 2020

With 2020 less than a month away, it’s time to think about what sales success looks like for you in the new decade.

Are changes in buyer behavior affecting your sales success? Are your accounts buying as much or as often as they could be? Are you losing big in negotiations?

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Sales Challenges: A Difference in Opinion Between Sellers and Sales Leaders
Sales Challenges: A Difference in Opinion Between Sellers and Sales Leaders

What do sellers see as challenging?

What do sales leaders see as challenging for sellers?

Where are these two groups aligned in their thinking and where are they divided?

Do these differences matter?

To find out, we asked 423 sales leaders and 129 sellers about the challenges sellers face and compared their answers.

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Sales Training Best Practices: What World-Class Organizations Do
Sales Training Best Practices: What World-Class Organizations Do

In most organizations, it’s easy to make the case that millions, hundreds of millions, or even billions of dollars in financial gain can be had through sales improvement. You can affect growth. You can affect competitiveness. You can affect stock price. These are common items on leadership top priority lists.

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The Sales Training and Enablement Revolution
The Sales Training and Enablement Revolution

The cliché of clichés to open an article like this is to say change is afoot. So I won't open with "change is afoot."

In the world of sales training and enablement, change is explosive.

There's a revolution going on in training and sales enablement that organizations can no longer ignore.

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[New Guide] The Complete Guide to Sales Training Success
[New Guide] The Complete Guide to Sales Training Success

Sales training is often approached with a car wash mentality: You're in, you're out, and you're ready to sell.

But this isn't how real learning happens. This isn't how you help sellers raise the bar and change how they sell.

It's time for an entirely new approach to sales education; an approach that overhauls the way sales training is conceived, designed, and executed over the long-term.

An approach that drives real behavior change and results.

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3 Ways to Make Your Sales Training System More Effective
3 Ways to Make Your Sales Training System More Effective

The most popular and effective diets and workout routines—ones that lead to the most dramatic changes—have specific guidelines and rules for how to follow the system.

No such system existed for sales—until now.

And, it works.

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What is Sales Training?
What is Sales Training?

Sales Training Defined: Sales training is the process of improving seller skills, knowledge, and attributes to drive seller behavioral change and maximize sales success. To be most effective, sales training should be viewed, designed, and executed as a change management initiative.

The global market for sales training is approximately $4.6 billion.

Yet most sales training fails to deliver lasting results.

This is because most companies do not define and approach sales training properly.

To deliver effective sales training, you need to redefine what sales training is. You need to focus on changing your sellers' behaviors to drive sales results and support this change as a change management initiative.

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Want the Best Sales Training? Focus on These 9 Outcomes
Want the Best Sales Training? Focus on These 9 Outcomes

When you're considering sales training, it's important to know what results you want to drive. Before any initiative, you need to answer one simple question:

What do we want to achieve?

There are many possible targeted outcomes of sales training from growing revenue and improving margins to increasing the average size of sale and growing accounts. Make sure whatever sales training initiatives you choose match up with your desired outcomes.

As you think about your own sales training efforts, consider these possible results and how to achieve them.

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One Powerful Investment Your Organization Can Make (That 83% of Companies Aren't)
One Powerful Investment Your Organization Can Make (That 83% of Companies Aren't)

In our Top-Performing Sales Organization research, we studied 75 factors related to the sales organization. We wanted to know what Top Performers do differently than The Rest to achieve superior results.

We've shared what separates the best sales organizations from the rest, but what we haven't shared is what most sales organizations neglect, and the impact it can have on your results. One factor in particular was most apparent: effective sales training.

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Making the Business Case for Sales Training: New Research on Supporting Top Performance
Making the Business Case for Sales Training: New Research on Supporting Top Performance

Executives are always on a mission to prove Kirkpatrick Level 4 measurement of training: Results. Specifically, they want to know to what degree targeted outcomes occur as a result of the training event and subsequent reinforcement.

There is relatively little data on how sales training correlates to business performance and results.

That is, until now.

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5 Sales Training Ideas to Improve Results (and Sustain Them)
5 Sales Training Ideas to Improve Results (and Sustain Them)

By now you know that teaching people how to sell and become Top Performers takes more than a one- or two-day event. It takes ongoing reinforcement.

Sales training is a change initiative. Going through a single class in two days does not change the way sellers sell. Change happens over time, once sellers get back to work and start implementing newly learned skills.

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What Sales Metrics Should You Track? – The Essential List [PDF]
What Sales Metrics Should You Track? – The Essential List [PDF]

"What gets measured gets managed."

– Peter Drucker

Only when you have a good sense of what's going on in your organization can you decide which buttons to push to make the greatest improvements. Even small efforts to track key sales metrics can quickly drive better results.

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Sales Team Training that Produces Real Results
Sales Team Training that Produces Real Results

Your sales team isn't hitting quota.

You have aggressive growth goals but keep falling short.

You want more of your sales team to transition from average to top performers.

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5 Ways to Get the Most Out of B2B Sales Training
5 Ways to Get the Most Out of B2B Sales Training

There's one question I wish I got asked more when working with leaders looking to invest in B2B sales training. That question is, "What will it really take to get the best results?"

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How to Set Up the Best Sales Training
How to Set Up the Best Sales Training

I recently returned from an industry conference. The speakers were excellent and it was great to get away from my desk, connect with the attendees, and have the opportunity to step back and think big picture about what I need to be doing to drive success in my position. I returned with all sorts of notes, to-dos, and grand visions for change.

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Why Does Sales Training Fail? It's Your Fault!
Why Does Sales Training Fail? It's Your Fault!

Sales training is a multibillion-dollar business. In the U.S. alone, it is estimated to be more than $5 billion (according to Dave Stein in Sales Training: The 120-Day Curse from ES Research Group). Yet, also according to Stein, between 85% and 90% of sales training has no lasting impact after 120 days. If we do the math, that amounts to somewhere north of $4.25 billion of unproductive training.

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7 Reasons Why Sales Training Fails
7 Reasons Why Sales Training Fails

According to ES Research between 85% and 90% of sales training has no lasting impact after 120 days. At the same time, companies are spending billions of dollars on sales training each year. That’s billions of dollars being wasted on limited sales performance impact and only short-term boosts in sales at best.

Training can be a disappointment right away when it just doesn’t go well, or it can be a disappointment months later when results don’t materialize. Regardless, sales training strikes out a lot. When it does, it’s usually because of common and predictable reasons. But if you can avoid these mistakes, you can set yourself up for a successful training initiative that leads to increased sales performance and long-term revenue growth. Here are 7 reasons why your sales training might be failing:

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How to Build Fluent Product Knowledge and Improve Sales Success
How to Build Fluent Product Knowledge and Improve Sales Success

Salespeople know what they sell, and they sell what they know. When it comes to salesperson knowledge, people know too little about their particular industry, their customers’ needs, and their company’s products and services to be able to sell the full suite of solutions. Without this knowledge they can’t:

  • Ask the right questions to uncover the complete set of customer needs
  • Match the right products and services to those needs
  • Position the value of their company as superior to other options available to the customer

Indeed, they can’t and don’t hold masterful sales conversations with customers.

The result: Lost sales and missed cross-selling opportunities.

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