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// About

Privacy Notice

Last Updated: May 9, 2018

How We Protect You

RAIN Group is committed to protecting the privacy of information and data that may be used to identify you (your "personal information"). The intention of this Privacy Notice is to disclose our information-gathering practices and describe how we use your personal information.

Information We Collect

We collect personal information from you if you use our website, fill out forms on our website, or use any of our web-based products or services. We also may receive personal information about you from one of our business partners that we have a contractual relationship with (for example, if your employer has hired us to provide training to you, your employer will provide us with information about you that we need in order to provide that training). When we get information from a third party, such as your employer, we typically receive limited contact information, and we collect the rest of the personal information directly from you when you interact with us or our web-based materials. We may collect the following categories of personal information:

  • Contact details, such as name, title, company name, email address, phone number, and location
  • Your email subscription preferences
  • Credit card information (if you are making a purchase)
  • Details about your interest in our products and services
  • Information about the work that you do, such as the industry you work in and the number of salespeople at your company, the type of sales activities that you engage in, and your work style and goals
  • Employment-related information (if you choose to submit an employment application)
  • Information from publicly available profiles, such as on LinkedIn, in connection with our marketing activities or hiring practices
  • Responses to surveys, polls, or assessments
  • Information collected automatically from our website visitors, such as your IP address, browser type, language, operating system, the date and time you accessed our website, and the link from which you accessed our website.

 

How We Use Your Personal Information

The personal information that we collect is used to perform our contractual obligations and for our other legitimate interests. In some cases, we may ask you for your consent to use your personal information. Specifically, we use your personal information for the following purposes:

  • To deliver services, products, or transactions that you have requested
  • To perform under our contracts with our business partners, such as providing training to the employees of our corporate customers, and otherwise facilitating our business arrangements
  • To improve our website, including upgrading security measures
  • To send you promotional materials or communications regarding our content and services, or information from RAIN Group partners, that we feel may be of interest to you
  • To evaluate the products and services that we offer and develop new or improved products or services and to better understanding RAIN Group’s business environment
  • To conduct general research on topics of interests to RAIN Group and its customers
  • For educational purposes, such as polls conducted in webinars
  • To consider you for employment (if you’ve submitted an employment application)

 

How We Share Your Personal Information

We may share your information for any of these purposes with the following individuals and entities:

  • RAIN Group business partners who sell or deliver our products and services, such as RAIN Group licensees
  • Vendors engaged by RAIN Group to provide certain services on behalf of RAIN Group, such as marketing services, content management/data storage, payment processing, and conducting surveys.

RAIN Group will never sell, rent, or disclose your personal information to third-party entities except as described in this Privacy Notice.

 

Transfer of Information to the United States

RAIN Group is headquartered in the United States. Information we collect from you will be processed in the United States. The United States has not sought nor received a finding of "adequacy" from the European Union. With respect to transfer from the European Union, RAIN Group relies on derogations for specific situations. In particular, RAIN Group collects and transfers personal information to the United States only with your consent, to perform on a contract with you (or in your interest), or to fulfill a compelling legitimate interests of RAIN Group in a manner that does not outweigh your rights and freedoms. RAIN Group endeavors to apply suitable safeguards to protect the privacy and security of your personal information and to use it in a manner that is consistent with this Privacy Notice. RAIN Group does not collect sensitive data (known as special categories of data in the European Union).

 

Data Retention

RAIN Group retains personal information for as long as we have a legitimate business relationship with you or with an organization with which you are affiliated (such as your employer). We may also retain personal information about prospective customers or prospective employees until we determine that it is unlikely that we will provide you with services and/or employ you. We also may retain your personal information for as long as necessary to comply with our legal or contractual obligations.

 

Your Rights

If you do not want to receive promotional or marketing communications from RAIN Group, you may opt-out at any time by clicking the "unsubscribe" link at the end of our emails. If you choose to unsubscribe, we will retain your contact information to ensure that we do not contact you again.

If you are located in the European Union, you may have the following legal rights under European Union law:

  • To withdraw consent at any time, if we are processing your personal information on the basis of consent
  • To access the personal information RAIN Group has about you
  • To request that RAIN Group rectify or erase your personal information
  • To request that RAIN Group restrict the way it uses your personal information
  • To object to the way RAIN Group uses your personal information
  • To ask RAIN Group to transfer your personal information to someone else
  • To lodge a complaint with a data protection agency in the European Union

To request to exercise one of these rights, please contact us using the contact information provided below. RAIN Group’s ability or obligation to comply with your requests may be limited by applicable law.

 

Security

RAIN Group uses a number of security technologies and procedures to ensure your personal information is protected from unauthorized access, use, or disclosure. However, we cannot guarantee that third parties will not overcome these measures and gain access to your information. To the fullest extent permitted by law, RAIN Group disclaims any warranty or guarantee that your information will be protected from misuse, appropriation, alteration, or loss.

 

Links to External Websites

This website contains links to websites that are not controlled by RAIN Group. Please be aware that we are not responsible for the content, security, and privacy practices of external sites. We encourage you to familiarize yourself with the privacy policy of all websites where you submit personal information.

 

Childrens’ Personal Information

RAIN Group is a general audience website and does not knowingly collect any personal information from children. While our website may be viewed by children, RAIN Group does not seek to obtain information about visitors under 18 years of age.

 

Statement on Cookies

This website, like most, uses cookies. A cookie is a text file that is placed on your hard disk by a web server. Cookies are not used to run programs or deliver viruses to your computer.

Browser-level Controls
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but most browsers allow you to see your cookies and delete them on an individual basis or block cookies from specific or all websites. For more information on how to modify your browser settings to block or filter cookies, see http://www.aboutcookies.org. If you choose to decline cookies, you may not be able to fully experience the interactive features on RAIN Group’s website. If you change your mind after you’ve accepted our cookies, you can clear your browser cookies and change your settings to refuse cookies in the future.

Note: "Do Not Track" is a preference you can set in your web browser to let the websites you visit know that you do not want them collecting information about you. This website does not currently respond to the “Do Not Track” signal. The best way to manage the collection of information is by controlling your cookies and limiting the personal information you submit to our website.

Cookies We Use
We use the service providers listed below. You may visit the links to learn about their privacy policies and how to opt-out of their cookies.

 What We Use Cookies For

  • Collecting information: This means we can learn more about how you use our website so we can improve our services and online experience.
  • Tailoring your experience: Cookies allow us to provide you with information, products, and services we think you’ll find interesting.
  • Making our marketing relevant: We can show you relevant offers and promotions on our website and through our advertising networks.
  • Email: If you receive our email updates, we tailor the information we send you based on the data our cookies have collected from your recent visits to our website. You can opt-out of this in any email we send.

Social Buttons
We use social buttons to enable visitors to share content. These are buttons for third-party social media sites that may log information about your activities on the internet, including your activities on this website. Please refer to the privacy policy of those sites to understand how they use your information and to find out how to opt-out, or delete, what they collect.

Email Communications
We may also use cookies to determine if you have opened or clicked on email communications we send. If you do not wish to have your email engagement tracked, you must unsubscribe as it is not possible for us to send these emails without tracking enabled. Registered subscribers can update their subscription preferences at any time by contacting us using the contact information below, or you can unsubscribe by following the instructions in the emails you receive from us.

 

Changes to Privacy Notice

RAIN Group reserves the right to amend this Privacy Notice at any time, for any reason, without notice to you. Any changes will be published here and you should check our website to access our current Privacy Notice. When we update this Privacy Notice, we will also revise the "last updated" date at the top of this page.

 

Contact Information

If you have questions about how we handle your personal data, please contact us at info@raingroup.com, call 1-508-405-0438, or by mail at:

RAIN Group
959 Concord St., Ste 240
Framingham, MA 01701

For personal information subject to European data protection laws, RAIN Group is the controller of the personal information.

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