// Blog
A seller shares the value of his offerings to a buyer.

3 Key Priorities for Sales Excellence in 2025

blog author
Written by Erica Schultz
Chief Marketing Officer, RAIN Group


Sellers in 2025 face a perfect storm: economic and political uncertainty, rapid tech advancements, lengthening sales cycles, and increasingly complex buying committees. Expectations haven’t adjusted to this new reality; sales leaders are still on the hook for aggressive growth.

One word defines this moment: complex.

But complex doesn’t mean chaotic. It means sellers must become more strategic, more valuable, and more proactive than ever before. In this post, we break down the three sales priorities that matter most in 2025 so you can rise above the noise, influence more deals, and crush your targets.



1. Deliver Value—and Make it Undeniable

If your sales strategy doesn’t revolve around value in 2025, you’re setting yourself up for missed targets and lackluster results.

Buyers don’t just need your product, they need your perspective.

Value today isn’t just a list of benefits. It’s the sum total of reasons why a buyer should change, and why they should choose you to lead that change.

Think of your value proposition like a three-legged stool, supported by three essentials:

  1. Resonate: Buyers have to care about what you offer. That means speaking directly to their goals, challenges and priorities in a way that matters to them. If you don’t resonate nothing else matters. Buyers won’t engage. They won’t prioritize change, and they’ll stick with that status quo, leading to more losses, to indecision, and to lengthening sales cycles.
  2. Differentiate: Buyers need a clear and compelling reason to choose you over all other available options. If you don’t differentiate you’re just another option in the sea of sameness. You get stuck in a capabilities battle, often opening the door to price pressure, delays, and lost deals to competitors or even inaction.
  3. Substantiate: Buyers have to believe you can deliver. Confidence is key. You need to provide proof points and build credibility to back up your promises. Without this, even the most compelling solutions fall flat. Buyers won’t take the risk and they’ll default to safer options.

If one leg is missing the whole thing collapses.

And don’t just take our word for it, a whopping 96% of buyers say that focusing on value is influential on their purchase decisions.

Yet buyers consistently report that sellers fall short. Consider these stats:

  • 64% of buyers report that sellers are not very effective at communicating value
  • 58% of buyers say their meetings with sellers don’t provide value
  • Top Performers are 60% more likely to present persuasive value cases

The takeaway? You are the value.

The solution alone isn’t enough. Your ability to understand, guide, and earn trust is what moves deals forward. How do you do that? Attend to key priority #2…


2. Master Insight Selling—Shift Buyer’s Thinking

In 2025, differentiation comes from how you sell as much as what you sell. Traditional (red ocean) selling reacts to defined needs. But insight selling challenges those needs, introduces new perspectives, and redefines value.

The best sellers don’t just play the game; they change it.

Here’s the shift in mindset:

  • Traditional (red ocean) selling: Solve stated problems.
  • Insight (blue ocean) selling: Uncover unstated problems and reframe them as opportunities.

Buyers rarely understand the full scope of their challenge. And when they do, they often don’t know what’s possible to solve it. That’s your moment to lead.

Graph: How to Sell in the Blue Ocean

Take a look at the graph: the X-axis is Differentiation, how well you stand out. The Y-axis is Impact. This is how much meaningful change your insight creates.

  • Bottom Left – Red Ocean: The buyer defines the need. Sellers compete on features and price.
  • Top Left – Common Impact: You surface new needs, but anyone could meet them.
  • Bottom Right – Low Value Distinctiveness: You’re unique, but your solution doesn’t move the needle.
  • Top Right – Blue Ocean: You redefine the problem, shape a new vision, and offer something uniquely high impact.

Your goal? Operate in the top right quadrant.

That’s where true influence and deal control live. It’s not just a model—it’s a mindset shift. Show buyers the impact they can achieve by establishing a new reality they didn’t know was possible. Unleash impact and value unexpectedly, putting yourself in the best position to win.

How do you get there? Use the Disrupt, Reframe, Direct framework:

  1. Disrupt: Upset the buyer’s current thinking by questioning it, testing the assumptions behind it, or suggesting an alternative way to proceed.
  2. Reframe: Introduce a new perspective. Show buyers the bigger risk or opportunity. Encourage the buyer to think differently about something.
  3. Direct: Guide the buyer to better options that you know are possible that they hadn’t yet considered, but now see as essential.

Yet, 74% of buyers report that sellers are not very effective at leading thorough needs discoveries.

When you follow this framework you move them from the buyer-defined needs (bottom left quadrant) to redefined needs (top right quadrant) opening a whole new solution set that only you are uniquely qualified to deliver. You’re helping buyers identify new needs or goals and shaping the path to solve these needs or reach these goals together. This approach teaches buyers something new and helps them feel confident and in control, validating their decisions and strengthening their commitment. This is incredibly powerful and unlocks a whole new level of value that you bring to the table.

Having a strong point of view, being an expert in your clients’ businesses and the solutions you can provide, and strong facilitation and collaboration are essential for sellers to lead this level of conversation. And frankly, these are the conversations of the future. With AI and the vast amount of information out there to aid buyers in their decision making, sellers need to be better than ever to differentiate and deliver value. They’ll do this through insight selling.


3. Lead the Buyer Journey

Buyers don’t follow a linear path. Thanks to AI, peer reviews, and on-demand content, many buyers do extensive research before ever speaking with a seller. You may be entering at the RFP stage—or worse, after buyers have already formed a flawed view of what they need.

Your job isn't to jump in and pitch. It’s to circle back and diagnose the situation better than anyone else.

Ask yourself:

  • Do I understand why they’re seeking a solution now?
  • What assumptions might they be making?
  • Where might I be able to add value earlier in their thinking?

Even if you’re brought in during a “solution presentation” stage, don’t rush to pitch. Instead, propose a brief strategy session. Use it to revisit goals, challenge assumptions, and re-anchor the problem.

By doing this, you re-enter the earlier phases of the journey—analysis and intervention—even if you’re technically arriving late. And that gives you a second chance to influence the solution and outcome.

DOWNLOAD THE PDF

Insight Across the Buying and Selling Process

And here’s the opportunity: 58% of US buyers say companies don’t understand their needs. That’s an opening for sellers that do.

And as buyer demographics shift, digital natives, Millennials and Gen Z, are doing more of their own research and entering buying processes with firm opinions.


The Sales Outlook for 2025

The complexity of today’s market isn’t going away. If anything, it’s accelerating. Sellers who want to consistently win in 2025 must:

  • Communicate personalized, credible, and differentiated value
  • Shift buyer thinking with insight, expertise, and empathy
  • Guide the journey, even if they’re not there from the start

The best sellers don’t just close deals, they shape buying decisions before they’re made.

That’s sales excellence. That’s your edge.


Published May 14, 2025

Topics: Insight Selling

Erica Schultz
Chief Marketing Officer, RAIN Group


Erica Schultz leads RAIN Group’s marketing, lead generation, and thought leadership initiatives, and is the author of Not Today: The 9 Habits of Extreme Productivity. Erica has been featured in Microsoft Dynamics Marketing and Sales Community, Hoovers.com, Eyes on Sales, and more. The Sales Lead Management Association honored her as one of the Top 20 Women to Watch in 2011 and 2016.

!