Client: Toyota Fleet Management
Industry: Automotive, Finance
Services: Insight Selling, RAIN Selling, RAIN Sales Prospecting, 9 Habits of Extreme Productivity, Reinforcement
With over 25 years of financial services expertise, Toyota Fleet Management (TFM) has, until recently, been the only fleet leasing business in the Toyota world and the second largest in the Australian market. The company is responsible for supporting the Distributor (TMCA), Toyota Dealer Network, and Toyota customers.
In addition, TMCA runs a Fleet Specialist Dealer program (FSD), the mission of which is to recognize and deliver specialist training to those dealerships committed to Fleet Sales. TFM saw a great opportunity to better support the dealers by offering more support and adding more value to the FSD program.
Toyota Fleet Management partnered with RAIN Group to design a program that supported this capability to the dealer network. Over three years, RAIN Group:
The program has had a major impact on TFM's success and reputation. Results include:
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