When the team at the RAIN Group Center for Sales Research surveyed 528 sellers and buyers on their virtual buying and selling experiences earlier this year, we uncovered significant gaps between what influences buyer purchase decisions and seller effectiveness.
The sad truth? Only two or three in 10 sellers do well in the four areas that most influence purchase decisions.
The infographic below depicts these factors and the significant gaps in seller effectiveness, as well as suggestions for ways to close the gap.
For the best viewing and navigation experience, we recommend downloading and opening the PDF on your desktop.
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The results of our analysis are available in our Virtual Selling Skills & Challenges report.