6 Tips for Differentiating in the Selling Process
By Mike Schultz

differentiate in the selling process

See an article about differentiation and it’s likely to be about marketing. Differentiation often starts with marketing, but it’s in the selling process that it truly comes alive.

Here at RAIN Group, we recently analyzed just over 700 business-to-business sales made to buyers who represent $3.1 billion in annual purchases from industries with complex sales.

The purpose of the research was to find out what sales winners do differently in the selling process compared to the sellers that didn’t win, but who came in second place.

One area we studied was the buyers’ perceptions of what they believe led them to buy from the winners. Overall, we studied 42 factors, three of which focused on differentiation. They were:

  1. Overall value from the company was superior to other options.
  2. Company offers products and services that are superior to other options.
  3. Seller differentiated their products and services from the other available options.

Not only did these differentiation factors score near the top of the list, they dominated it. In fact, these three factors were in the top four! Not only is differentiation in the selling process helpful, but it’s of the utmost importance if a seller wants to win.

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How to Tackle the Hidden Killer of Account Growth
By Mike Schultz & John Doerr

Tackle the Hidden Killer of Account Growth

All the strategies. All the meetings. All the planning.

All the effort you put in to maximizing your sales to existing accounts will be for naught if you don’t first talk about, and then do something about, this hidden killer of account growth.

Your people don’t trust each other.

We don’t mean everyone thinks the guys down the hall are all lying, cheating, sniveling Salty Sams. It’s often more subtle:

  • Your account leaders don’t know enough about the other areas of your business and how they operate to trust them with their most important relationships.
  • Your account leaders don’t know enough about what the other areas can help clients achieve to believe that their clients will be thrilled if they buy it.
  • Your account leaders have been burned in the past by bringing other people (or, perhaps, specific people) in, so, whether consciously or not, they avoid broadening the conversation.

Then again, it could be Saltysamism. It could be they doubt each other’s competence. Or that the product they sell isn’t so great. It could be a host of issues.

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5 Sales Prospecting Techniques You’ve Probably Never Tried (But Should)
By Ago Cluytens

sales prospecting techniques

What is the #1 challenge or issue you face when it comes to growing sales for your business?

When I recently reached out to my network and asked that same question, 75% mentioned sales prospecting as their #1 challenge.

The problem isn’t that people don’t know what do to; it’s that what they’ve always done no longer works. Want proof? Think about the last time you met an actual decision maker at a networking event, and that conversation led to a sale. How about from a cold call? Trade show? Advertisement?

The simple truth is this: if you do what everybody else is doing, you’ll get the same results everybody else is getting.

Which, in a world where prospects are increasingly turning off their phone and turning on their spam filters, isn’t much.

So, if you want to stand out (and get more meetings), here are five sales prospecting techniques you’ve probably never tried (but should).

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Accountability in Strategic Account Management
By Mike Schultz

Conversation mistakesIn our 5 Keys to Maximizing Sales with Existing Accounts report, we noted a number of different ways that organizations can shoot themselves in the foot when it comes to maximizing account growth. Compensation alignment and accountability are two big ones.

In our Benchmark Report on High Performance in Strategic Account Management, we found that high performers were more than twice as likely to have compensation and reporting structures aligned to support account growth. And, as well, high performers were much more likely to hold teams accountable.

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Building Trust with Skeptical Executives
By Mike Schultz & John Doerr

Conversation mistakes

Sometimes it’s just easy. You meet a person and connect. Conversation flows. You find common areas professionally and personally. Ideas bounce back and forth, and you start talking about how you can work on something together. Before you know it, work is under way, and the collaboration is the definition of one plus one equals three.

Sometimes it ain’t easy. You meet a person, and they’re all business. Getting them to engage with you in any sense is slow. Painful. You open up and share, provide great ideas, and work hard to get the other person to see the value in working with you. It should be plain to see, but it’s not. You’re met with aloofness and suspicion.

You try to engage on a personal level and ask, “How was your weekend?” His reply, “Fine.” Then dead air...

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